Return Policy

Return Policy

At R&R Collective, your satisfaction is our priority. We stand by the quality of our products and offer a hassle-free, no questions asked return policy. If for any reason you are dissatisfied with your purchase, you can return the item(s) and receive a full refund.

To initiate a return, please contact us at info@rr-collective.com. Our dedicated team will guide you through the process.

Please allow a few days for your refund to be processed and issued once the returned item is received.

Damages and Issues
Upon receiving your order, we kindly ask you to inspect it thoroughly. If you discover any defects, damages, or if you have received the wrong item, please contact us immediately. We will promptly assess the issue and ensure it is rectified to your satisfaction.

Exchanges

If you find that the scent or version of the product you ordered does not meet your expectations, we are happy to facilitate an exchange for another item. Your satisfaction is paramount to us, and we want you to enjoy products that align perfectly with your preferences.

For any questions or concerns regarding returns, feel free to reach out to us at info@rr-collective.com. Our customer support team is here to assist you every step of the way.

Thank you for choosing R&R Collective. We appreciate your trust in our brand.

Blessings,

R&R Collective Team

Meet Our Owners

We’re a family of seven, rooted in the heart of Texas, where faith, farming, and intentional living shape our every day. With five lively boys and a growing homestead, life is full—but it’s the kind of full we’re deeply grateful for. We started R&R Collective not just as a business, but as a way to steward what God has given us and to serve others through it. Whether we’re raising cattle, homeschooling our boys, or hand-pouring tallow balms in our tallow studio, we do it all with the prayer that our work blesses others the way it’s blessed us.

Where it all began...

R&R Collective was born out of a deep desire to care for our family the way we believe God intended—with simple, honest ingredients from the earth. After searching for a natural remedy for our son’s eczema, we felt called to create skincare that’s not only safe but truly nourishing. Every balm is handmade with prayerful intention on our family farm in Texas, using grass-fed suet tallow and pure, God-given ingredients. Our mission is to help families care for their skin without compromise—because you are fearfully and wonderfully made.